Privacy Policy

1. Introduction

China FS Cinnamon Extract ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By accessing our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and other details you provide when contacting us.
Business Information: Company name, purchase details, and inquiry-related data.
Automatically Collected Data: IP address, browser type, device information, cookies, and usage data.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders and inquiries
  • Provide customer service and technical support
  • Send administrative updates, product information, and marketing communications (with consent)
  • Improve website functionality and user experience
  • Ensure compliance with legal obligations

4. GDPR (EU/UK) Compliance

If you are located in the EU/UK, you have the following rights under GDPR:

  • Right to access, correct, or delete your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your data protection authority

We process personal data only where there is a lawful basis, such as contractual necessity, legal obligation, consent, or legitimate interest.

5. CCPA (California) Compliance

If you are a California resident, you have the following rights under the CCPA:

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal data
  • Right to opt out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

You may submit CCPA requests via email at [email protected].

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

7. Data Sharing and Transfers

We do not sell personal information. We may share data with:

  • Service providers supporting our operations (IT, logistics, payment processing)
  • Legal authorities when required by law
  • Business partners with your prior consent

If transferring data outside the EU/UK, we ensure appropriate safeguards, such as Standard Contractual Clauses.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and marketing purposes. For more details, see our Cookie Policy.

9. Security

We implement industry-standard security measures, including firewalls, encryption, and access controls, to protect your personal data.

10. Contact Us

For questions about this Privacy Policy or your rights, contact us at:
Email: [email protected]
Website: https://cinnamonextract.net